These terms apply when you use the nestedx.com website or engage NestedX ("we", "us", "our") to provide services. By engaging us, you agree to them.
NestedX is a technology company registered in New Delhi, India. We build web applications, mobile applications, AI systems, AI agents and minimum viable products, and we operate our own software products.
Every engagement is defined by a written proposal or scope agreed over email or WhatsApp, covering deliverables, timeline and price. That written scope, together with these terms, forms our agreement. Anything outside the agreed scope is treated as new work and quoted separately.
Prices shown on this website are indicative starting prices. Final pricing depends on scope and is confirmed in writing before work begins. Prices are exclusive of applicable taxes unless stated otherwise.
Projects depend on timely input. You agree to provide content, product information, access to accounts, approvals and feedback within a reasonable time. Timelines assume this cooperation; delays in providing materials shift the delivery date accordingly. You confirm that any content you give us is yours to use and does not infringe anyone else's rights.
Once you have paid in full, you own the custom work we deliver for you: the source code, designs and content created specifically for your project. You also always own your data, your customer data, your WhatsApp number and your accounts.
We retain ownership of our own pre-existing tools, libraries, frameworks and product platforms, including the NestedX Chat Store platform. Where our subscription products are involved, you receive a licence to use the platform for as long as your subscription is active, rather than ownership of the platform itself.
Unless you ask us not to, we may mention that we worked with you and show non-confidential work in our portfolio.
Subscriptions run month to month with no lock-in period. You may cancel at any time with notice before your next billing date. On cancellation we will export and hand over your data, and access to the platform ends at the close of the paid period.
Some services depend on platforms we do not control, including WhatsApp and Meta, payment gateways, hosting providers and app stores. Their rules, pricing, approval decisions and availability may change. We will do our best to adapt, but we are not responsible for outcomes caused by a third-party platform's own decisions, outages or policy changes.
We take care to deliver work that functions as described in the agreed scope. We fix genuine defects reported within 30 days of delivery at no charge. Beyond that, we do not warrant that software will be uninterrupted or entirely free of errors. New features, changes and ongoing maintenance are quoted separately or covered by a support agreement.
To the extent permitted by law, our total liability arising from any engagement is limited to the fees you paid us for that engagement in the three months before the claim arose. We are not liable for indirect or consequential losses, including lost profits, lost revenue, lost data or business interruption.
You agree not to use our services or anything we build for you to send spam or unsolicited bulk messages, to break the law, to infringe someone's intellectual property, or to violate the rules of platforms such as WhatsApp. Doing so may result in immediate suspension without refund.
Either side may end an engagement with written notice. You remain liable for work completed and costs committed up to that point. Sections covering payment, ownership, liability and confidentiality survive termination.
These terms are governed by the laws of India. Courts at New Delhi have exclusive jurisdiction. We would always rather resolve a disagreement by talking first.